Question to the DL: Since this whole COVID broke, my whole business has slowed down. A face-to-face conversation was the best way for us to get new customers which is not possible right now. What do we do? Disaster Lady Answer: The easy answer to the question is to move to video conferencing. Easy right? Everyone… Continue reading What do you do when Face-to-Face Selling is no Longer an Option?
Category: Disaster Lady Q&A
After the First 72 Hours – What’s Next?
Question to the DL: I had a great emergency response with hand sanitizers and cleaning the office. Is that enough? What’s next. Disaster Lady Answer: This is going to be a hard answer to give you, but you need to hear it. The beginning/last week was the easy part. That was what we call in the… Continue reading After the First 72 Hours – What’s Next?
Dealing With Uncertainty During Disasters
Question to the DL: What do I tell my employees about their jobs? I don’t know if they are going to have one in the upcoming weeks. Disaster Lady Answer: You have to balance your messages. Don’t lie or bullsh*t people. They know when you are doing it and it just makes it worse. However, you… Continue reading Dealing With Uncertainty During Disasters
To Telework or Not To Telework
Question for the DL: I haven’t even started to respond and am trying to figure out what is going on. My folks are still coming into work. What do I do? Disaster Lady Answer: Your employees are your first priority. If you take them for granted or do not treat them as your top priority,… Continue reading To Telework or Not To Telework